Shipping policy
UK Shipping:
For items shipped by Kick Game: Please note that goods are only shipped Monday-Friday, excluding bank holidays. Shipping times begin when you receive the shipping confirmation email.
Please note that once your order is confirmed, we are unable to amend the delivery address or method, or any details within your order, such as product, number of products, size, colour.
If you are not home to receive the delivery, our courier will deliver your parcel to your nearby neighbour or return the item back to our warehouse. If the parcel becomes RTS, please kindly reach out to our customer support to advise whether you would like the order to be re-dispatched or refunded.
We cannot deliver to certain addresses such as student/campus accommodation, hotels, restaurants, stores, or forwarding addresses.
For items shipped by a dropshipper/direct from brand: These items are shipped separately to your Kick Game items so your order might be delivered in multiple packages at different times. Each delivery can be seen on the below link.
To Track Your Order, Click Here
International Shipping:
For items shipped by Kick Game: Please note that goods are only shipped Monday-Friday, excluding bank holidays. Shipping times begin when you receive the shipping confirmation email.
Duties and Taxes are shown and paid at checkout to avoid any surprised at customs.
Below are the shipping costs per region:
|
Region |
Countries |
Price |
|
Africa |
Algeria,Egypt,Libya,Morocco,Tunisia |
EUR 24.20 |
|
USA |
USA |
$20.25 |
|
ASIA |
Armenia, Azerbaijan, Bangladesh, Bhutan, Brunei, Georgia, India, Nepal, Pakistan, Sri Lanka |
EUR 24.20 |
|
ASIA PACIFIC |
Cambodia, China, Hong Kong, Indonesia, Japan, Laos, Macao, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Timor-Leste, Vietnam |
EUR 26.50 |
|
CANADA |
CANADA |
EUR 23.05 |
|
OCEANA |
Australia, New Zealand |
EUR 24.20 |
|
EUROPE 1 |
Belgium, Germany, France, Ireland, Luxembourg, Monaco, Netherlands |
EUR 11.99 |
|
EUROPE 2 |
Andorra, Austria, Denmark, Finland, Gibraltar, Greece, Italy, Portugal, Spain, Sweden |
EUR 12.99 |
|
EUROPE 3 |
Bulgaria, Croatia, Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia |
EUR 15 |
|
EUROPE 4 |
Switzerland, Liechtenstein, Norway |
EUR 25.36 |
|
EASTERN EUROPE |
Cyprus, Albania, Belarus, Bosnia & Herzegovina, Iceland, Malta, Moldova, Montenegro, North Macedonia, Serbia |
EUR 27.67 |
|
LATIN AMERICA & THE CARIBBEAN |
Latin America & The Caribbean |
EUR 32.28 |
|
MIDDLE EAT |
Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen |
EUR 24.20 |
|
REST OF WORLD |
Rest of World |
EUR 33.45 |